The Supply Chain Operating Model looks at how businesses should structure themselves for success in an increasingly global environment.
At the heart of operations excellence is the pursuit of world-class standards. This requires both a qualitative assessment against best practices and a quantitative evaluation against relevant benchmarks. We use our GOAL framework to help companies assess their supply chain performance, looking at both benchmarks and world-class practices.
Operations Strategy
At the heart of a company’s success lies the direction and design of its supply chain. From a network footprint that supports growth and agility, to the integration with the extended value chain, to the value of a green supply chain, our framework rates and prompts the right questions in order to set a winning strategy.
Analysed dimensions include:
- Strategy Development
- Production Strategy
- Network Design
- Value Chain Partnerships
- Complexity Management
- Risk Management
- Sustainability
Performance Management
The approach to performance management is similar to that of the director of a critical operation. Questions that must be asked include: Is the heart still beating? Are the right vital signs controlled? Are these signs monitored by the right specialists? And, most importantly, do you have the right surgeon to save the patient?
Analysed dimensions include:
- Alignment of indicators to strategy
- Internal and external indicators
- Individual and group dashboards
- Accountability
- Incentive programs
- Reporting process
- Benchmarking
- Sustainability of results
Supplier Integration and Management
Even with the right direction and infrastructure in place, your processes will determine the capability and efficiency of your supply chain.
Is your supply chain tailored to your customers and products? Do you have the right inventory policies? What is the right planning horizon? These and other questions are evaluated by GOAL.
Analysed dimensions include:
- Forecasting
- Sales & Operations Planning
- Inventory Planning
- Supply Chain Planning
- Shop Floor Scheduling
Manufacturing and Operations
The manufacturing world has evolved significantly in all industries and, as a leader, you need to know if you have the best practices in place.
What is the 'takt' time of your production line? Do you have the right processing capability and reliability in your core processes? Is your production maximising the output of your assets? These and other questions are evaluated by GOAL.
Analysed dimensions include:
- Production Optimisation
- Maintenance Management
- Quality, Lean and SixSigma
- Process design
Customer Integration and Delivery
Regardless of industry or position in a value chain, integration with your customer’s supply chain is increasing in importance.
But do you have the right routes to market? Are you using downstream resources? Has product velocity being properly accounted for? What is your outsourcing strategy? These and other issues are part of GOALs evaluation.
Analysed dimensions include:
- Transportation Management
- Warehouse Management
- Order Fulfillment & Delivery
- Reverse Logistics
- Logistics Service Providers
Capital Management
In today’s economic environment, the 'cash is king' mentality has never been more prevalent. GOAL measures the your assets and investment processes in order to maximise their impact.
Analysed dimensions include:
- Investment Planning
- Asset Planning
- Working Capital
Knowledge / Information Management
We live in a world where information is power, and your supply chain is no exception to this. Whether for a massive ERP system or a modular architecture, you need to know if you have the appropriate functionalities, data integrity and system robustness in place.
Analysed dimensions include:
- Functionality of Systems
- Architecture
- Applications
- Robustness
- Supplier Selection
Human Resource Management
The brains and hands of your supply chain will ultimately make it or break it. Do you have the right organisation to optimally operate and balance ever-changing supply and distribution needs? Is there a track for your brightest and smartest personnel? What is the right level of skills required at every level of your organisation? These and other dimensions are covered by GOAL.
Analysed dimensions include:
- Organisation Alignment
- Recruitment
- Labor Relations
- Environment, Health & Safety
- Professional Development/
Training/ Rewards & Recognition
